SOPs (Standard Operating Procedures) Payroll, Audit and Compliance

KMCPL provides services in handling payroll management, assistance in making statutory and other necessary payments and organizing and updating records related to the Provident Fund, ESIC, PT and other labour laws on behalf of its clients. This calls for timely interaction with clients, completion of calculations, issuance of statements and remitting payments. The Timeliness and accuracy are the key business success factors in this business. The company provides specialist advice on the Labour Laws such as:

• Employees Provident Funds & Miscellaneous Provisions Act 1952
• Minimum Wages Act 1948
• Payment of Bonus Act 1965
• Profession Tax Act 1975
• Shops & Establishment Act 1948
• Employees State Insurance Act 1948
• Payment of Gratuity Act 1972
• Labour Welfare Act 1953
• Industrial Dispute Act 1947
• Contract Labour Act 1970
• Maternity Benefit Act 1961
• Workmen's Compensation Act 1923

Payroll processing / management for clients is another vital business of KMCPL. The deliverables in this activity include:

• Payslips and Monthly Salary Register
• Division wise salary summary and Division wise salary Register
• Bank/Cash/Cheque Statement and PF Register
• PF Challans and PF Form 12 A
• ESIC Monthly Register and ESIC Challan
• Income Tax Summary and Professional Tax Challan Summary
• Advance statement and Loan Outstanding statement

Recruitment and Manpower Outsourcing

The services related to the manpower supply i.e. body-shopping, provided to the clients cover clear identification of their requirements, timely supply of the right staff, regular co-ordination of the performance of the supplied staff and completing legal and regulatory formalities of the staff, in line with the contractual obligations. The quality assessment of the services provided is measured on the basis of customer feedback at various stages on various aspects of the contractual services.

For this, quality management system following the ISO-9001:2000 model has been established in the company. The top management of the company is committed to:

• Overseeing the creation of the Quality Management System (QMS),
• Communicating the importance of meeting requirements, including customer, legal, and regulatory requirements,
• Establishing the quality policy and the quality objectives,
• Communicating with parties responsible for product and service quality,
• Providing adequate resources for the operation of the QMS
• Reviewing the operation of the QMS.

Inter and intra-PC communication, as well as timely and prompt communication with CPC is regarded as a vital element for ensuring that the PCs achieve customer satisfaction and nip problems before they assume serious proportion. The inter-connectivity through a highly reliable, efficient and secured IT infrastructure takes care of most of the internal communication requirements. Open communication between staff is encouraged and e-mail is used extensively as platform for internal communication besides departmental and cross functional meetings/briefings as and when required.

Operation Management

The routine operation is handled by a team comprising managers, assistant managers and executives. The unique feature of KMCPL is that they have personnel drawn from a variety of similar organizations who have been instrumental in implementing good practices of their previous organizations and added to the knowledge-capital of the company Professionalism is the order of the day here and senior management has a strong commitment to monitoring, measurement, analysis of all customer-related processes to ensure that the company becomes a benchmark for others in terms of turn-around time and accuracy of information, data and submissions.